Windows 7 Ping: General Failure

Who doesn’t know it: the ping feature!
Of course you can still execute any of the good old commands via the command line tool (cmd.exe):
ping, hostname, ipcondig, nslookup, net, netstat, netsh, pathping, nbtstat, route, tracert, getmac


The ping tool allows you to find out if you can establish a connection with a certain IP address or domain:
Windows 7 Ping Tool

But what if you are receiving a “general failure” ?

C:\>ping 192.168.1.1

Pinging 192.168.1.1 with 32 bytes of data:

General failure.
General failure.
General failure.
General failure.

What then? Well, most of the time your firewall is simply blocking access to the internet (as it is supposed to)!
Solution: Try to disable your firewall and you should no longer receive a general failure.

Especially the norton firewall is blocking basically anything. You shouldn’t have any problems to execute the ping command with a AVG or the built-in Windows firewall.

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- Cheers!

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Written by:
Oliver is the founder and lead editor of this site. He is interested in finding new ways to break Windows, find common errors and help others to fix them. Aside from that, he loves to fully customize systems with Rainmeter and Dreamscene, find out more about ancient civilizations like the Chachapoya, sharpen his digital photography skills and create software with a small group of selected developers. If you would like to connect with him to discuss anything, send him a mail!

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3 Responses to Windows 7 Ping: General Failure

  1. Orange Community Approved Comment:
    shrikant said:

    i used wireless router for lan connection working ok
    i have connectd broadband to local network area connection

    But i cannot share this internet connection to remote pc

  2. Orange Community Approved Comment:
    Clément said:

    Hello, In case of Symantec Firewall the Service Symantec End Point Protection MUST be enabled and running in order to ping a gateway.
    Furthermore, even the arp entry of the gateway was messed up and I needed to netsh int ipv4 add neighbors

  3. Orange Community Approved Comment:
    mike said:

    While this may be true if that were to be on all your pings, why would it happen only occasionally?

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