Solution: USB 3.0 controller not recognized in Windows 7 (when auto-install fails)

Usb 3 0 Controller Not Recognized Fix Solution USB 3.0 has been out for a while, however people still have USB controllers that are not recognized in Windows 7 – here’s the solution


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Common Problem: Device Driver Software Was Not Successfully Installed

USB 2.0 controllers are usually installed automatically, but Windows 7 still has problems to automatically install the correct drivers for USB 3.0 controllers. I’m using the motherboard ASUS m4agtd pro USB 3.0 and it does have a built-in USB 3.0 controller which wasn’t recognized – also various USB 3.0 PCI-e cards were not successfully recognized in the past

After adding a PCI-e USB controller and booting your OS, you will most likely see this:

Windows Update Search For Drivers

Eventually you will get the error: Device driver software was not successfully installed, it’s really a common problem for Windows users

Device Driver Software Was Not Successfully Installed

The Solution

1. Step Open the device manager via the Control Panel, alternatively simply enter devmgmt.msc into the search bar

2. Step At the bottom under Universal Serial Bus controller you should see a few controllers with yellow icons – which means the USB controller has not been recognized and Windows was unable to install the correct drivers

3. Step If you see the yellow exclamation marks, we can proceed, but if you don’t then you should right-click on your username at the top and click on Scan for hardware changes (in this case, right-click on sOliver-PC)

User Pc Scan For Hardware Changes

4. Step Ok, now download the following two files:

5. Step At first, try the 2.0 version which may be more stable.

6. Step If you install the drivers correctly, Windows 7 will now recognize your USB 3.0 controller and it should list them accordingly:

Universal Serial Bus Controllers

As you can see, Windows now lists several Renesas Electronics USB 3.0 Host Controller

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- Cheers!


Written by:
Oliver is the founder and lead editor of this site. He is interested in finding new ways to break Windows, find common errors and help others to fix them. Aside from that, he loves to fully customize systems with Rainmeter and Dreamscene, find out more about ancient civilizations like the Chachapoya, sharpen his digital photography skills and create software with a small group of selected developers. If you would like to connect with him to discuss anything, send him a mail!

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