iTunes won’t open in Windows 7

iTunes won't open Windows 7 So, I installed iTunes on Windows 7 today, but it won’t open, no matter what I do. Even in compatibility mode it won’t open at all.
Do you have problems running iTunes on Windows 7 as well? Let’s find out where the problem is.


First of all, make sure that you have the correct installer. If you are on 64bit Windows 7, then you will need the 64bit iTunes installer, which you can get at: http://support.apple.com/kb/DL925

When everything fails, restart!

Ok, so I tried running iTunes in compatibility mode. To do that right-click on the iTunes icon and click on “Properties”. Go to the tab “Compatibility” and check “Run this program in compatibility mode” and select Windows Vista from the dropdown field.
Apparently that didn’t help much.

After launching the process manager via CTRL + ATL + DEL, I noticed that the process iTunes.exe was running, but I wasn’t able to force quit the process.

After a restart, I was able to start iTunes.exe and since I was still running it in compatibility mode it came up with a nice welcome message:

“iTunes.exe has been set to run in compatibility mode for an older version of Windows. For best results, turn off compatibility mode for iTunes before you open it.”

iTunes compatibility mode

Still not working?

Did you restart your PC? Did you try to force quit iTunes?
If you can answer the questions with yes and it still doesn’t work, then you might want to try to reinstall Apple Quicktime.
iTunes requires QuickTime 7.6.4 or later. QuickTime comes with iTunes, but sometimes it can get corrupted, therefore it is recommended to install it manually if you can’t open iTunes.

You can download Quicktime here.

Other than that, I recommend to scan your system files. Enter sfc.exe /scannow into Command Prompt.

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- Cheers!

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Oliver is the founder and lead editor of this site. He is interested in finding new ways to break Windows, find common errors and help others to fix them. Aside from that, he loves to fully customize systems with Rainmeter and Dreamscene, find out more about ancient civilizations like the Chachapoya, sharpen his digital photography skills and create software with a small group of selected developers. If you would like to connect with him to discuss anything, send him a mail!

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14 Responses to iTunes won’t open in Windows 7

  1. Orange Community Approved Comment:
    Audrey said:

    When I click on my iTunes icon on my desktop, ‘The folder “iTunes” is on a locked disk or you do not have write permission for this order” pops up. What does that mean, and what should I do?

  2. Orange Community Approved Comment:
    mustafa said:

    my pc won’t open itunse
    what should i do

  3. Orange Community Approved Comment:
    sOliver said:

    mustafa, have you tried the suggestions above in order to open itunes?

    If your iTunes folder is locked, reinstall iTunes..

  4. Orange Community Approved Comment:
    Jobs said:

    itunes sucks worn work on my pc, apple is just the new microsoft

  5. Orange Community Approved Comment:
    Brandon said:

    Hey man I’ve tried everything in your list…but dude mine isn’t even in the task manager so I don’t know what the heck is the problem..can you help please??

  6. Orange Community Approved Comment:
    pauly said:

    thanks i was about to redownload and reinstall itunes but then i tried alt + ctrl + dlt and quit the itunes.exe and tried to run it again and it worked, thanks again

  7. Orange Community Approved Comment:
    Elizabeth said:

    When trying to open itunes it says folder is on locked disk o you dont have write permission for this folder. I have never had this problem before what does it mean?

  8. Orange Community Approved Comment:
    suzzy said:

    itunes 64bit downloaded and worked fine until a few days ago now library has disappeared everytime I re-open it and my desktop has all the itune files on saying ‘damaged’have downloaded real player and everything works perfectly and on my netbook with xp, so have no viruses etc…..looks as if we will have to go back to xp!!!!!!!

  9. Orange Community Approved Comment:
    casto said:

    Hi there,
    Still the same problem guys, Itunes 64bit downloaded too many times and can’t run with windows 7.
    How can we cope with that??
    Any help???
    message saying:Apple aplication support was not found error 2

  10. Orange Community Approved Comment:
    CCTEK said:

    I tryed to open itunes 9.0 and it will not open in win 7 64bit. It used to up untill about 4 days ago. I tried uninstall and reinstalled the newest version. Still same problem. I have done a chkdsk and everything is fine. Apple does not seem to have any support for this as far as I can see. Any ideas. I do know more than the average user, so I have tried various remedys. No luck.

  11. Orange Community Approved Comment:
    CCTEK said:

    I tried for days. uninstalling every thing to do with apple, Quicktime and itunes completely from my PC. For some unknown reason. And since there is nowhere on the apple website to get this resolved. Itunes has been reloaded three times and I still cannot open itunes. So with that said and trying every suggestion Ive heard. I went to winAmp. Whicj BTW I find superior. Winamp actually recognises my droid. And any other player I connect to it. Not only that but I can get lyrics of songs(handy if your a muscician like me). So cya later Itunes. And any other apple product for that matter.

  12. Orange Community Approved Comment:
    Joe Bloggs said:

    FWIT – Reinstall or repair Quicktime. That did it for me on a number of occasions on various client-owned computers.

  13. Orange Community Approved Comment:
    Michael said:

    This worked for me. I have been trying to open itunes all night, and for some reason it wouldn’t open. So I followed your suggestion to reinstall QuickTime and it opened. Thank you so much for pointing me in the right direction.

    I find it strange that all of the sudden my quicktime went bad causing my itunes to follow. ..

  14. Orange Community Approved Comment:
    user said:

    I know it sounds weird, but I had a printer plugged into a USB port on the computer and it was preventing itunes from opening. Unplugged the printer, and Presto, itunes opens. Plugged printer in, and itunes won’t open.

    Like I said, weird I know, but just hope it helps someone because I tried everything else.

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