How to fix “Internet Explorer has encountered a problem and needs to close”

Yep, this problem sucks. If you want to get rid of the “Internet Explorer has encountered a problem” issue, here are a few suggestions, including sfc.exe, re-registering DLL files and cleaning out temp files.

Internet explorer has encountered a problem and needs to close

Have you ever been browsing the Internet using IE happily until all of a sudden you get this message “Internet Explorer has encountered a problem and needs to close” , after this IE shuts down and you lose all of your tabs along with any forms you might have been filling out?

1. Fix “Internet Explorer Has Encountered A Problem” Via SFC.exe

The first thing I do when I encounter a problem like this is that I run sfc.exe, the built-in Windows system file checker that will repair corrupt system files.

Use SFC.exe to repair Windows 7 system files

2. Re-register DLL Files

You might want to try to re-register some DLL files. The following DLL files might have to be re-registered.

Don’t know how to register DLL files? No problem, read our tutorial: How to register DLL files in Windows 7

If you ever need to unregister any DLL files: How to unregister DLL files in Windows 7

  • regsvr32 softpub.dll
  • regsvr32 wintrust.dll
  • regsvr32 initpki.dll
  • regsvr32 dssenh.dll
  • regsvr32 rsaenh.dll
  • regsvr32 gpkcsp.dll
  • regsvr32 sccbase.dll
  • regsvr32 slbcsp.dll
  • regsvr32 cryptdlg.dll

3. Delete Temporary Internet Files Including Cookies

Either follow the tutorial: How to delete temporary internet files in Windows 7, or follow the few instructions below

(1) Go to Control Panel click Internet Options, and clear out the temporary Internet files. Click Delete All and choose the option to delete all offline content also. In case you downloaded some executable file that is causing the problem, this will remove it.

click Internet Options

Click Delete

(2) Delete the temporary Internet files. Click Delete and choose the option to delete all offline content also. If you downloaded some executable file that is causing the problem, this will get rid of it.

Click Delete all

Published: Tuesday, May 10th, 2011 Last Modified: May 11, 2011

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