Microsoft setup a new twitter acount solely for support services:
Microsoft’s Twitter Customer Service:
Some of the people behind the Twitter customer support are:
Andrea ^AC, Andrew ^AC, Brian ^BK, Zahn ^ZB
This new concept of support services has been very successful for companies like Dell before, why shouldn’t it work for Microsoft?
In order to get help with your Windows7-related problems, you’ll have directly send a message to MicrosoftHelp via Twitter. E.g. “How to dual-boot Windows 7?” @MicrosoftHelp
Their profile photo definitely has style:
Although you will find plenty of tweaks for Windows 7 on here, it might be helpful for some to get some answers from an experienced support staff, but of course you can also ask us to write about a more difficult problem or if you didn’t receive a satisfying answer from MicrosoftHelps.