Fix Code 19 in Windows 8: DVD drive is missing or not recognized error

Written by: Yasir Saeed - Published: Monday, June 25th, 2012 - Comments

If you get the error code 19 (DVD drive missing) then read this tutorial to fix it

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“Your CD drive or DVD drive is missing or not recognized by Windows or other programs, so you cannot play or access a CD or DVD.” Errors are common to occur in Windows and Windows 8 is certainly no exception at all. Code 19 is a registry error that does not detect the CD/DVD-ROM of your system. This means that you cannot access any digital media on a CD or DVD using the DVD-ROM installed in your system. It could be really painful and it is important that the issue be solved right away. Most of the experts claim that a simple registry tweak could fix this error. Here is how to do it.

1. StepInitiate Run (Windows Hot Key + R). Type in regedit and press Enter.

Type regedit and press enter

2. StepNavigate to the following location:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Now look at the right pane and delete the following registry keys:

Upperfilters

Lowerfilters

Right click and delete them

3. StepClose your registry editor and restart your system. This tweak should fix the issue. In case you do not see the Lowerfilters key, this tutorial might not be very helpful to you. Discuss this issue with Microsoft technical support.


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Written by: Yasir Saeed
Yasir likes to dabble in SEO and enjoys writing about Windows 8, Social Media and other Tech topics. If you want to find out more about Yasir visit his blog at yasirsaeed.com

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4 Responses to Fix Code 19 in Windows 8: DVD drive is missing or not recognized error

  1. Orange Community Approved Comment:
    Mitchell Hoaghan said:

    Missing CD-DVD Rom on Windows 8. I tried to correct the registry exactly the way it was described, but it did not work. After long hours of misery I decided to try and re-install Windows 8. I originally had Windows Home Premium installed and made the mistake of keeping “ALL” the programs from Windows 7 intact when I first installed Windows 8 Pro. I discovered when I booted the Windows 8 disk that there is a choice of refreshing Windows 8 instead of reinstalling the complete windows 8. Guess what? I no longer have a disappearing CD-DVD Rom Drive. It also made a folder called “Windows-Old” on my primary drive, but everything now works. I assume that Windows 8 did not like the drivers left over from Windows 7, but I am not really sure, I think I just got lucky and did something right “For A Change” I hope this info helps someone in the same predicament_Mitchell

  2. Orange Community Approved Comment:
    Alexander Stankovski said:

    I tried the suggested solution and it worked perfectly on my computer (windows 7 updated to windows 8). Thanks a lot! Alexander

  3. Orange Community Approved Comment:
    LAURA said:

    help.when i try to run a game,it says it can not find the directory.can you help me?

  4. Orange Community Approved Comment:
    Andrew Markham said:

    I was running into the error 19 with an icon on my DVD drive in device managaer so I applied this fix and now it no longer shows up in my device manager.

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