“accessing itunes store” hangs in Windows 7

Want to use iTunes but when you start iTunes the status bar hangs at “accessing iTunes store”? Here are some possible solutions.

Accessing iTunes Store

First of all you should try to update iTunes. This frequently helps me to fix this issue in Windows 7. For some reason the old iTunes version regularly hang when I access the iTunes store.

Another thing you can try is also obvious, try to restart your computer and reinstall iTunes.

Also make sure that the iTunes store is currently not having problems by checking the official iTunes forums.

You might have the wrong iTunes version installed, make sure you have the correct version (either 32-bit or 64-bit) For more information what Windows version you use, click here

If iTunes won’t open at all, read this guide: Fix iTunes Doesn’t Open

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Oliver is the founder and lead editor of this site. He is interested in finding new ways to break Windows, find common errors and help others to fix them. Aside from that, he loves to fully customize systems with Rainmeter and Dreamscene, find out more about ancient civilizations like the Chachapoya, sharpen his digital photography skills and create software with a small group of selected developers. If you would like to connect with him to discuss anything, send him a mail!

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One Response to “accessing itunes store” hangs in Windows 7

  1. Orange Community Approved Comment:
    The Original Bullet Girl said:

    “accessing itunes store” hangs in Windows 7

    On the above topic, I’ve spent literally hours trying to sort this one out. I’ve been through all the fixes, moved things and deleted things I didn’t even know existed. I’ve uninstalled iTunes and reinstalled several times to no avail. However, I had a breakthrough which might help others. I uninstalled iTunes AND Quicktime and then re-installed iTunes from the main iTunes site and Hey Presto IT WORKED. So, when it says uninstall iTunes, uninstall Quicktime too. Hope this works for somebody else too.

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